Privacy Policy

PRIVACY POLICY

Golden Compass Holidays (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit goldencompassholidays.com or use our services.

1. INFORMATION WE COLLECT

We collect various types of information to enhance your experience and provide better services.

1.1 Personal Information

When you interact with our website or book our services, we may collect:

  • Full Name

  • Contact details (phone number, email address, mailing address)

  • Date of birth, nationality, and passport details (if required for visa processing)

  • Payment details (credit/debit card information)

  • Any other details voluntarily provided by you

1.2 Non-Personal Information

We also collect non-personal data, such as:

  • IP address

  • Browser type and device information

  • Website usage statistics (pages visited, time spent on site, preferences)

  • Cookies and tracking technologies (see Section 6)

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

  • To process and manage your bookings

  • To send confirmations, invoices, and travel-related updates

  • To enhance user experience and improve website functionality

  • To send promotional emails and offers (you can opt out at any time)

  • To comply with legal and regulatory requirements

3. HOW WE SHARE YOUR INFORMATION

Golden Compass Holidays does not sell, rent, or trade your personal data. However, we may share information with:

  • Service providers: Hotels, airlines, travel partners, and payment gateways to fulfill bookings

  • Legal authorities: When required by law, regulation, or legal process

  • Third-party analytics providers: To analyze website performance and improve user experience

4. DATA SECURITY

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and encryption technology for online transactions

  • Restricted access to personal data for authorized personnel only

  • Regular security audits and monitoring

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. After this period, we securely delete or anonymize the data.

6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to enhance user experience. Cookies help us:

  • Recognize returning visitors

  • Store user preferences

  • Analyze website traffic and improve functionality

You can control or disable cookies through your browser settings. However, disabling cookies may affect your browsing experience.

7. YOUR RIGHTS & CHOICES

As a user, you have the right to:

  • Access, update, or correct your personal information

  • Request data deletion (subject to legal obligations)

  • Opt-out of marketing emails and SMS

  • Restrict data processing under certain circumstances

To exercise these rights, please contact us at info@goldencompassholidays.com.

8. THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies.

9. CHANGES TO THIS PRIVACY POLICY

Golden Compass Holidays reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated policy.

10. CONTACT US

For any privacy-related inquiries, please reach out to:

📍 Visit Us:
F-2106, 1st Floor, Sector F, Stadium Round, Kaloor, Kochi, Kerala 682017

📞 Call Us:
+91 952 633 1147

📧 Email Us:
info@goldencompassholidays.com

By using goldencompassholidays.com, you consent to the collection and use of your information as outlined in this Privacy Policy.