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Terms & Conditions

All correspondence(s) in respect of Tours / Travel Services and bookings should be addressed to Golden Compass Holidays

Booking : On confirmation of booking your contract is with Golden Compass Holidays. A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

Payment : For the services contracted, a minimum deposit of 25% of the total cost is to be paid by you to Golden Compass Holidays. The deposit is required to hold the booking on confirmed basis.

Balance Payment : Balance payment is to be made 15 days prior to the date of start of services. Any booking made within 15 working days of the date of services would be considered to be a late booking and for same the full and final payment is required to be made at the time of booking itself.

Note : Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year, Pushkar Fair, Diwali etc) full payment is required to be made at the time of booking itself.

Refund & Cancellation Policy

  • Cancellation done 30 days or more prior to the arrival date, There is no charges
  • Cancellation done 15 -30 days prior to the arrival date, charges are 50% of the package cost
  • Cancellation done 15 -7 days prior to the arrival date, charges are 75% of the package cost
  • Cancellation done 7 days or less prior to the arrival date, charges are 100% of the package cost

"I appreciated their willingness to work with our budget."

Richard Smith

"The trip was excellent and good hospitality.Accommodation in Munnar was in Spice country and was good. Room was upgraded to premium valley view and the view from the balcony was really good. Overall we enjoyed the trip and definitely recommend to friends and family."

AJAY BISTH

"Excellent Hospitality with Golden Compass Holidays."

Pankaj Tiwari

"Best of thanks to Golden Compass for a fun filled vacation at such good price. Thanks once again for the amazing service that was definitely worth my money’s value."

Jincy Manuel

"Had a pleasant experience, things were managed properly, had various options on choosing the hotels across Kerala Good Customer service."

Rohit Gupta